This project involves creating a comprehensive mobile app designed to centralize and simplify interactions with B2C customers. The app will cater to users across various products and services, with a specific focus on providing the best solution for electric vehicle (EV) charging. The platform also includes a supporting back office and microservices layer to enhance scalability and efficiency. The energy company, a leader in the energy transition, aims to improve customer experience and operational efficiency across multiple countries.

Team Collaboration

The project was executed by a dedicated 16-person team at AdvanceWorks, working in close collaboration with the energy company’s stakeholders. The team used agile methodologies to build the app’s frontend with React and Flutter, while the backend was powered by Node/NestJS, AWS, and Postgres. Integration with existing systems was achieved using Mulesoft, ensuring a smooth, scalable, and reliable platform.

Goals Achieved

• Centralize customer interactions for various products and services, improving the user experience.
• Develop a specialized solution for electric vehicle (EV) charging management.
• Create a scalable and efficient backend architecture using microservices.
• Improve the energy company’s customer service and operational efficiency.

Results

The app successfully centralized all customer interactions, allowing users to easily manage their electric vehicle charging and other services. The integration of modern technologies like AWS, Postgres, and DocumentDB ensured scalability and data security. The use of Flutter and React created a seamless, responsive mobile experience across devices.

Next Steps

The next phase will focus on expanding the app’s capabilities, adding new features, and optimizing the user interface. The team will also explore further integrations to enhance EV charging solutions and increase customer satisfaction. Future updates will ensure the platform continues to meet the growing demand for sustainable energy solutions.