A prominent business evaluation company in Portugal, known for its commitment to quality, grappled with operational inefficiencies, performance hiccups and application outages in its Robotic Process Automation (RPA) system. To address these challenges, AdvanceWorks undertook the responsibility to develop a cutting-edge web application, aiming to streamline operations and increase overall efficiency, digitally transforming the old process.

Team Collaboration

A dedicated team of seven professionals collaborated on this initiative, with five members from AdvanceWorks, including a proficient project manager. The collaborative effort aimed to synergize diverse skill sets and ensure the successful development and implementation of the new web application.

Goals Achieved

The main goals for this project were:

Automate the process to significantly cut down the time previously consumed.

Free up valuable human resources for more strategic and value-added tasks.

Create a unified platform for aggregating and centralize information.

Implement standardized processes for consistency and efficiency.

Evaluate a larger number of clients within the same timeframe.

Results

The impact of the new web application was transformative. The old, manual process that once took approximately 5 hours, with the risk of errors, was overhauled. The revamped process now concludes in an average of just 1 minute, showcasing an extraordinary reduction in operation process time by 99.67%. This drastic improvement not only ensures accuracy but also unlocks substantial time savings.

Next Steps

In the pursuit of continuous improvement, the next steps involve ongoing evolutive maintenance and support for the newly implemented web application. Additionally, there will be a focus on gathering user feedback to fine-tune the application further, ensuring it aligns seamlessly with evolving user needs. Regular updates and improvements will be implemented to accommodate changing requirements and technological advancements, fostering a culture of innovation and efficiency within the organization.