{"id":23989,"date":"2024-09-11T17:29:31","date_gmt":"2024-09-11T17:29:31","guid":{"rendered":"https:\/\/advance.fredericoavo.com\/?p=23989"},"modified":"2024-12-24T15:22:28","modified_gmt":"2024-12-24T15:22:28","slug":"accounts-portal-solution-for-banking","status":"publish","type":"post","link":"https:\/\/advanceworks.ai\/pt\/accounts-portal-solution-for-banking\/","title":{"rendered":"Accounts Portal Solution for Banking"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23989\" class=\"elementor elementor-23989\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48b1fdd e-con-full e-flex e-con e-parent\" data-id=\"48b1fdd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74cf013 e-con-full e-flex e-con e-parent\" data-id=\"74cf013\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a0757e5 e-con-full e-flex e-con e-child\" data-id=\"a0757e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edcf267 elementor-widget elementor-widget-heading\" data-id=\"edcf267\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use Cases<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b66203f elementor-widget-mobile__width-inherit elementor-widget__width-initial dot-headings-all elementor-widget elementor-widget-einar_core_custom_font\" data-id=\"b66203f\" data-element_type=\"widget\" data-widget_type=\"einar_core_custom_font.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-custom-font-holder\">\n<h3 class=\"qodef-shortcode qodef-m  qodef-custom-font qodef-custom-font-183 qodef-layout--simple    qodef-title-break--disabled  qodef-decoration--circle \" style=\"color: #000000;font-size: 3vw\">\n\t\t\t\t\t\tAccounts Portal Solution for Banking\t\t\n\t\t<span class=\"qodef-e-decoration\" style=\"color: #000000\"><svg class=\"qodef-svg--decoration-circle-big\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"45\" viewBox=\"0 0 45 45\" fill=\"currentColor\"><path d=\"M22.5,45a21.9294,21.9294,0,0,1-8.7246-1.7471A22.8417,22.8417,0,0,1,1.7366,31.2358,21.5312,21.5312,0,0,1,0,22.5a22.0429,22.0429,0,0,1,1.7788-8.7358A22.952,22.952,0,0,1,6.6267,6.5947a22.5781,22.5781,0,0,1,7.1587-4.8472A21.858,21.858,0,0,1,22.5,0a21.9789,21.9789,0,0,1,8.7461,1.7476,22.4274,22.4274,0,0,1,7.16,4.8472,22.9154,22.9154,0,0,1,4.8262,7.1694A22.1723,22.1723,0,0,1,45,22.5a21.671,21.671,0,0,1-1.7246,8.7358,22.8132,22.8132,0,0,1-4.8379,7.17,22.5118,22.5118,0,0,1-7.18,4.8472A22.07,22.07,0,0,1,22.5,45Z\"\/><\/svg><\/span>\t<\/h3>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea836c elementor-widget elementor-widget-text-editor\" data-id=\"5ea836c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Industry: <strong>Banking<\/strong> | Service: <strong>Low Code Development<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d422e2 e-con-full e-flex e-con e-parent\" data-id=\"2d422e2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ebc07a e-con-full e-flex e-con e-child\" data-id=\"3ebc07a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d31b63 elementor-widget elementor-widget-image\" data-id=\"0d31b63\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;],&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1920\" src=\"https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking.jpg\" class=\"attachment-full size-full wp-image-23994\" alt=\"\" srcset=\"https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking.jpg 1080w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking-169x300.jpg 169w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking-576x1024.jpg 576w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking-768x1365.jpg 768w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/09\/Advancing-B2C-Solutions-in-Banking-864x1536.jpg 864w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14ca7e4 e-con-full e-flex e-con e-child\" data-id=\"14ca7e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edc4a9e elementor-widget elementor-widget-heading\" data-id=\"edc4a9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Developing a new B2C service tool for a leading UK bank, resulting in immediate benefits of improved customer experience.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-090043e elementor-widget elementor-widget-text-editor\" data-id=\"090043e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In nowadays financial landscape, personalized solutions are key, especially when it comes to Business to Consumer (B2C) interactions in baking. For those reasons, a prominent UK bank specialized in lending and savings, decided to stop acting as an intermediary between the customer and the service owner, ending the Business to Business (B2B) approach.<br \/>AdvanceWorks is managing a technical team responsible for the development of a new B2C service tool enabling the goal to increase sales on credits and saving accounts directly to new customers.<\/p><p><strong>Team Collaboration<\/strong><strong>\u00a0<\/strong><\/p><p>A collaborative effort involving 40 professionals, with AdvanceWorks leading one of the technical teams. The synergy among team members, not only accelerated the development of the B2C service tool but also set a precedent for future clients seeking expertise in the financial domain.<\/p><p><strong>Goals Achieved<\/strong><\/p><p><strong>The main goals for this project were:<\/strong><strong>\u00a0<\/strong><\/p><ul><li>Achieve 120,000 new customers over the next 3 years<\/li><li>Attain \u00a31.5 billion in savings accounts.<\/li><li>Optimize applications to reduce the total number of complaints.<\/li><li>Facilitate customer support processes particularly within the call center<\/li><\/ul><p><strong>Result<\/strong><strong>s<\/strong><\/p><p>The implementation produced immediate benefits as improving customer experience and operational efficiency. These results highlight AdvanceWorks commitment to delivering impactful financial solutions, influencing clients (estimated 120,000 users) and all internal users using this new tool (100 team members).<\/p><p><strong>Next Steps<\/strong><strong>\u00a0<\/strong><\/p><p>Having marked a milestone, our trajectory forward involves iterative improvements, guided by ongoing client and internal user feedback. We anticipate growth, evaluating scalability and instituting targeted training programs for our team. These strategic actions underscore our commitment to continual client interaction and skill empowerment, to achieve client goals and objectives.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b10a6f2 e-con-full e-flex e-con e-parent\" data-id=\"b10a6f2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a15958f elementor-widget elementor-widget-shortcode\" data-id=\"a15958f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Developing a new B2C service tool for a leading UK bank, resulting in immediate benefits of improved customer experience.<\/p>","protected":false},"author":2,"featured_media":23994,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[129],"tags":[138],"industryc":[],"class_list":["post-23989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases","tag-banking"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - 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