{"id":25420,"date":"2024-12-24T13:07:39","date_gmt":"2024-12-24T13:07:39","guid":{"rendered":"https:\/\/advance.fredericoavo.com\/?p=25420"},"modified":"2024-12-24T15:14:42","modified_gmt":"2024-12-24T15:14:42","slug":"aplicacao-movel-para-clientes-para-acesso-de-autoatendimento","status":"publish","type":"post","link":"https:\/\/advanceworks.ai\/pt\/client-mobile-application-for-self-service-access\/","title":{"rendered":"Aplica\u00e7\u00e3o M\u00f3vel Cliente para Acesso Autoatendimento"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25420\" class=\"elementor elementor-25420\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48b1fdd e-con-full e-flex e-con e-parent\" data-id=\"48b1fdd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74cf013 e-con-full e-flex e-con e-parent\" data-id=\"74cf013\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a0757e5 e-con-full e-flex e-con e-child\" data-id=\"a0757e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edcf267 elementor-widget elementor-widget-heading\" data-id=\"edcf267\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use Cases<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b66203f elementor-widget-mobile__width-inherit elementor-widget__width-initial dot-headings-all elementor-widget elementor-widget-einar_core_custom_font\" data-id=\"b66203f\" data-element_type=\"widget\" data-widget_type=\"einar_core_custom_font.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-custom-font-holder\">\n<h3 class=\"qodef-shortcode qodef-m  qodef-custom-font qodef-custom-font-111 qodef-layout--simple    qodef-title-break--disabled  qodef-decoration--circle \" style=\"color: #000000;font-size: 3vw\">\n\t\t\t\t\t\tClient Mobile Application for Self-Service Access\t\t\n\t\t<span class=\"qodef-e-decoration\" style=\"color: #000000\"><svg class=\"qodef-svg--decoration-circle-big\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"45\" viewBox=\"0 0 45 45\" fill=\"currentColor\"><path d=\"M22.5,45a21.9294,21.9294,0,0,1-8.7246-1.7471A22.8417,22.8417,0,0,1,1.7366,31.2358,21.5312,21.5312,0,0,1,0,22.5a22.0429,22.0429,0,0,1,1.7788-8.7358A22.952,22.952,0,0,1,6.6267,6.5947a22.5781,22.5781,0,0,1,7.1587-4.8472A21.858,21.858,0,0,1,22.5,0a21.9789,21.9789,0,0,1,8.7461,1.7476,22.4274,22.4274,0,0,1,7.16,4.8472,22.9154,22.9154,0,0,1,4.8262,7.1694A22.1723,22.1723,0,0,1,45,22.5a21.671,21.671,0,0,1-1.7246,8.7358,22.8132,22.8132,0,0,1-4.8379,7.17,22.5118,22.5118,0,0,1-7.18,4.8472A22.07,22.07,0,0,1,22.5,45Z\"\/><\/svg><\/span>\t<\/h3>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea836c elementor-widget elementor-widget-text-editor\" data-id=\"5ea836c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Industry: <strong>Insurance <\/strong>| Service: <strong>Low-Code development, Transformation Services<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d422e2 e-con-full e-flex e-con e-parent\" data-id=\"2d422e2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3ebc07a e-con-full e-flex e-con e-child\" data-id=\"3ebc07a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d31b63 elementor-widget elementor-widget-image\" data-id=\"0d31b63\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;],&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/12\/2149589080.jpg\" class=\"attachment-full size-full wp-image-25434\" alt=\"\" srcset=\"https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/12\/2149589080.jpg 1000w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/12\/2149589080-200x300.jpg 200w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/12\/2149589080-683x1024.jpg 683w, https:\/\/advanceworks.ai\/wp-content\/uploads\/2024\/12\/2149589080-768x1152.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14ca7e4 e-con-full e-flex e-con e-child\" data-id=\"14ca7e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edc4a9e elementor-widget elementor-widget-heading\" data-id=\"edc4a9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AdvanceWorks created a mobile app allowing clients to efficiently manage their insurance information through a self-service platform.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-090043e elementor-widget elementor-widget-text-editor\" data-id=\"090043e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The client mobile application was designed to provide customers with a convenient self-service option to access and manage their insurance details. The app empowers users to view policy information, submit claims, and track reimbursements, enhancing the customer experience while reducing reliance on support staff.<\/p><p><strong>Team Collaboration<\/strong><\/p><p>A team of mobile developers, UX\/UI designers, and backend specialists worked collaboratively to develop the app using OutSystems. The app integrates with the company\u2019s core systems to ensure that clients can easily access their insurance information, while ensuring a seamless and secure experience.<\/p><p><strong>Goals Achieved<\/strong><\/p><ul><li>Enable clients to manage their insurance information through a self-service platform.<\/li><li>Improve customer experience by providing easy access to policies, claims, and reimbursements.<\/li><li>Reduce operational costs by empowering clients to handle tasks independently.<\/li><\/ul><p><strong>Results<\/strong><\/p><p>The mobile app improved customer satisfaction by offering a convenient way to access and manage insurance details. It also helped reduce customer support inquiries, as clients were able to self-serve for common tasks, leading to lower operational costs.<\/p><p><strong>Next Steps<\/strong><\/p><p>Future updates will focus on adding more features, such as chatbots for immediate assistance, push notifications for claim updates, and additional integrations to further streamline client interaction with the company.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b10a6f2 e-con-full e-flex e-con e-parent\" data-id=\"b10a6f2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a15958f elementor-widget elementor-widget-shortcode\" data-id=\"a15958f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A AdvanceWorks criou uma aplica\u00e7\u00e3o m\u00f3vel que permite aos clientes gerir eficientemente as suas informa\u00e7\u00f5es de seguros atrav\u00e9s de uma plataforma de autoatendimento.<\/p>","protected":false},"author":2,"featured_media":25434,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[129],"tags":[141],"industryc":[],"class_list":["post-25420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases","tag-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - 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